Términos del servicio

Effective Date: 01/01/2024

Welcome to Fat Butter Cookies! By accessing or using FatButterCookies.com (the “Website”), you agree to comply with and be bound by these Terms of Service. Please read them carefully before placing an order or using our services.

1. General Overview

Fat Butter Cookies (“Company,” “we,” “our,” or “us”) provides freshly baked cookies for sale through our Website. These Terms of Service (“Terms”) govern your use of our Website, purchases, and interactions with us.

By using our Website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Orders & Payments

2.1 Placing an Order

  • All orders placed through our Website are subject to acceptance and availability.
  • We reserve the right to refuse or cancel orders at our discretion, including suspected fraud or pricing errors.

2.2 Payment Methods

  • We accept major credit cards and other secure payment options as listed at checkout.
  • All payments must be completed before order processing.

3. Shipping & Delivery

3.1 Processing & Shipping

  • Orders are typically processed within 2-3 business days before being baked and shipped.
  • We ship within the United States using trusted carriers. Estimated delivery times are provided at checkout but may vary due to carrier delays.
  • We also ship outside of the United States to Canada and select countries in Europe.

3.2 Shipping Costs & Responsibility

  • Shipping fees are calculated at checkout.
  • Once an order has shipped, we are not responsible for delays, lost packages, or damage caused by the shipping carrier.

4. Refunds, Returns & Cancellations

4.1 No Returns or Exchanges

  • Due to the perishable nature of our products, we do not accept returns or exchanges.

4.2 Refund Policy

  • No refunds are accepted.

4.3 Order Cancellations

  • No order cancellations.

5. Product Information & Allergies

  • We bake at home and take all the proper measures to ensure that these cookies are safe.
  • While we take precautions, we cannot guarantee that our cookies are free from allergens.
  • For allergens, please read product descriptions for the cookies you're interested in.

6. Intellectual Property

  • All content on our Website, including logos, images, recipes, and branding, is the exclusive property of Fat Butter Cookies and is protected by copyright and trademark laws.
  • You may not copy, distribute, or use our content for commercial purposes without our written permission.

7. Limitation of Liability

  • Fat Butter Cookies is not responsible for any indirect, incidental, or consequential damages related to the use of our Website or products.
  • Our liability for any claim related to our products is limited to the purchase price of the order in question.

8. Privacy Policy

By using our Website, you also agree to our Privacy Policy, which governs how we collect and use your personal information.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated Effective Date.

10. Contact Us

For questions or concerns about these Terms of Service, please contact us at:

📧 Email: info@fatbuttercookies.com